IT Support Cambridge

Cambridge based IT support company - supporting clients since 1981. We've built up a loyal customer base who rely on us for the smooth running of their systems.

IT Support - Cambridge Based Technicians Who Help You

We'll get your business up and running fast.

it support Cambridge - cambridge it services

IT Support Service With Over 20 Years Experience

Boldfield are one of the longest serving Cambridge based IT support companies.  If you’re seeking quality Cambridge IT services, we’ve been been providing comprehensive Support to Cambridge clients since 1981. We have built up a loyal customer base who rely on us for it services including the smooth running of their systems.

We pride ourselves on providing a world class off-site customer service and a wealth of knowledge from our on-site technicians. Technicians who can identify issues, resolve them, and have you up and running again in no time. Boldfield have built our success of the Cambridge office on our wealth of knowledge built up from our own experience.

What Are Managed IT Support Services?

If you’re wondering what managed information technology support Cambridge IT services cover – the answer is – quite a lot! Boldfield ensure that your desktop and laptops are backed up and operating optimally.

Checking everything from  your wireless service in the office to ensuring that your laptop PC’s operating system is updated to the latest version. Right the way up to ensuring that – should the worst happen, disruption is kept to a minimum. We also check that your server is running on the most up to date software – by employing patch management. We can take care of pretty much everything day to day in your IT top 100.

But it doesn’t stop there. Boldfield also cover hosted services or as you may know them, cloud services. We highly recommend these services for your business.

What Are Cloud Services?

Put simply they are software and storage packages that traditionally have been on a server in your office. Since the evolution of faster internet connections across the Cambridge area, we have been able to offer many small businesses a way of getting into cloud computing. Our cost effective services and solutions.

As a managed service provider (MSP), our service offerings include award winning managed security services, applications and backup and remote monitoring and management, to pre-empt any issues before you see the arise. All inside your service agreement for a sensible fixed monthly fee.

If you don’t have the in-house expertise to cover things like disaster recovery and monitoring, backup schedules and generally being proactive in your approach, then IT companies in Cambridge such as Boldfield are your best bet.

Having cloud-based solutions means that your infrastructure becomes business critical. Having your important software and files in the cloud means you’ll need to be able to access them 24/7. Making sure that the cloud solution is robust and that the connection is good is critical. That’s what we do. We make sure that your infrastructure is ready.

If it isn’t, we’ll recommend the steps to take to ensure that it is. We can also help you to migrate your key software and storage online.

 

Technology Not Your Thing?

Keep things simple, relax and let Boldfield help.

Managed IT Services

Our expert team can provide your business with a complete package designed for you that covers hardware, software and services. We have a wealth of experience in helping businesses from a handful of computers to an infrastructure that spans the country. 

Although our head office is based in Cambridge, we believe in a no-nonsense, jargon-free experience at Boldfield. We appreciate that you need us to be able to provide support to you at a level that you can understand fully. We want your hardware to work wherever you may decide to set up your office for the day; be it a university library or coffee shop. We cover from the North to South Cambridgeshire to ensure that you are never far from our team.

According to Grant Thornton, cyber crime is going to hit 6 trillion dollars before the end of the decade. Our services can cover cyber security to help mitigate issues on your network.

We appreciate that computers and networking may not be your bag and may only form a part time role – and so we try and keep it simple. If something isn’t functioning as you’d like – then we will aid you to get it running again.

If you have a question relating to your equipment – we will try and answer it in a way that you will understand. We have clients associated with the university of Cambridge and many other SME’s around the city.

We have several levels or service but most of our fully managed IT Support packages include:

  • Dedicated telephone help desk with a guarantee that you will speak to a technician within one hour.
  • On-Site Support engineers based in the Cambridge area for fast response when you need us – all included in your package so no extra call out fees.
  • Design and specification services to ensure your systems meet your business needs from applications like Microsoft Office through to backups and security.
  • Remote computer support via remote control tools to provide you fast support and reduce resolution times
  • Proactive monitoring to identify issues before you do
  • A single point of contact for all your IT services – no more dealing with multiple suppliers

Boldfield Computing Brings You A Point of Contact and Peace of Mind

Whatever your business requirements, size, location or budget, we will have a cost – effective solution backed by a service level agreement for you to ensure you can keep the show on the road. If you’re seeking a fresh look at your IT, call our team now on 01223 852660 for a no-obligation chat? 

Looking for an IT Support business that supports businesses in and around Cambridge? Would You Like To Know More About Boldfield?

We’re really happy to speak with you about your requirements for your systems. Alternatively, download our brochure for more information or read what our customers in Cambridge have to say in our Testimonials area.

What Are The Next Steps?

Simply pick up the phone and call us for a no obligation chat. We can organise and co-ordinate transitions from other support organisations to ensure that you get exactly what you are looking for