About Us

Here to guide and support you and your organisation in the world of IT support and cloud services.
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An expert team of IT professionals.

We're on hand to service Cambridge, Peterborough & London businesses with support & advice.

We’ve been working in the industry since 1981. That means that we’ve been in the business of IT support and cloud services for quite some time.  

As well as keeping a close eye on the advancements made in technology, the team has developed a deep understanding of our clients and their needs – and what they really want to get out of their IT infrastructure. A reliable, secure, efficient, and intuitive environment that provides a platform for employees to be productive, collaborative, and accessible to clients and customers.  

That’s what we offer. We offer smart solutions, IT support, and cloud services that are based on our experience with hundreds of clients that range from small to medium-sized business with 5 users, through to corporations with multiple sites across the UK, and more than 300 users.  

Our understanding of infrastructure, technology, applications and telephony means that we can implement the systems that are suited to the needs of each business we work with and have established a reputation for doing so.  

What We Stand For

Our company values that we've built our reputation from

Many of our customers have been with us year after year after year because they know they can trust us to provide honest advice and give technical support that is in the interest of their business. We’re not here to sell. We are here to support and advise, Which is clear to see in our Testimonials.

Let us take the worry out of technology contact us today for the right advice in the right way!

The Face of IT Support

Passionate about supporting local businesses in Hardware, Software & Telephony.

As a business that has been around a while, we’ve witnessed the changing face of IT support. From being an on-site resource to remote management of resources, right through to servers also being offsite and requiring remote management we’ve seen it all.

We’re still at the cutting edge of technology and pride ourselves on having a support team who are trained in the products and services we look after.

We’ve got specialisms in software like Office 365 and also telephony solutions that offer superior services and functionality over their PBX alternatives. All of this support provided locally to your business. So if the problem requires a visit – we can do that too.

We’ve got local offices situated in Central and West London, Peterborough and of course Cambridge.

If you’re looking for the human face of IT Support services – think about Boldfield Computing. We’ve got you covered.

 

8 Reasons Why You Should Work With Us

From putting customers first and being proactive to offering the latest in security and digital transformation

Moving to the cloud, hosting, security or disaster recovery – all of this may seem daunting when you are either setting up or progressing your business. However, with the right partner, it doesn’t have to be.   

We work with you to implement the systems, hardware and software that are right for your business. 

With the correct IT support and digital transformation, you can not only meet the productivity and profitability goals of your organisation, but exceed them! 

As a business, you will have enough to manage without having to wade through a minefield of jargon and tech-speak – so leave that to us.  

Our expert teams can deliver the high-quality reliable IT support you need but with the simplicity you want.  

We are not trying to impress you with the technical jargon we use internally, instead we communicate in plain English. We understand finance and budgets and we never recommend technology for technology’s sake. Everything we do is based on what is best for our customers. 

At Boldfield we always put you first – we take pride in our deep relationship with our customers. 

As a customer-centric business, we understand the fast-moving pace of your day – and that’s why we go the extra mile to provide a quick, friendly, effective and supportive customer service. 

We will always keep you in the loop with our technicians by providing telephone or virtual support. As well as supporting and advising customers, we are here to listen – and are happy to discuss any IT issue that arises in your day.  

Like many, we believe that prevention is better than cure and take the proactive approach of giving you the heads-up on any impending technical issue we may come across.  

This means that you will never have to chase us when it comes to finding out about any advances, changes or improvements in systems that may affect your business.  

Eighty percent of our helpdesk calls are self-generated by our unique proactive software  – that is why we can confidently say that Boldfield is proactive. Over 99% of inbound calls are resolved on a one-call basis. 

With our story having started over 40 years ago, (we have been working in the industry since 1981) this means that we have been in the business of IT support and cloud services for quite some time.  

As well as keeping a close eye on technological advances, the team has developed a deep understanding of our clients and their needs – and what they really want to get out of their IT infrastructure.  

Our understanding of infrastructure, technology, applications and telephony means that we can implement the systems that are best suited to the needs of each business we work with and have established a reputation for doing so.  

We understand that data is one of your most valuable financial and strategic assets and that is why we provide layered security services to protect your organisation. 

As well as strengthening your defences against cyber-attack through our robust standards, policies and training, rigorous testing and risk assessment - we can help you stay one step ahead of hackers and criminal gangs. 

This also means minimising lost hours and costs and lets you can get back to focusing on your business and customers. 

Our customers are at the core of what we do. They trust us every day to manage technology which is absolutely vital to their business and rely on us to make the best recommendations and lead them on the right path for their company. 

And while you might not hear from us too often, rest assured we will work alongside you, building long-term partnerships and advising on solutions that offer resilience and genuinely add value. There is no blanket approach when it comes to IT services, your unique requirements will determine the best solution, software and hardware. 

Our teams will use their expert skills and solutions to achieve flexibility and scalability for your business to take it to new heights.