Hosted Telephony - Why Boldfield?

No offence but ... many people regard this industry as being populated by high pressure sales. That’s not us. We believe in taking the time to understand your unique business and communication needs. We then work with you to produce high-quality, hosted solutions that deliver genuine business value.

ADVICE
We have the right experience in deploying hosted telephony for our clients. This enables us to add value to the relationship by advising on best practice. We provide guidance as to what works best for businesses like yours so that you can the best system for your needs.

DEPLOYMENT
We focus on providing end-to-end solutions; from your connection to the public telephone network right the way through to the telephones and devices that your team use. Our aim is to deliver the capabilities that you need to each user.

SUPPORT
We believe that the support we offer is second to none and pride ourselves on being accessible and responsive to our clients. Our 24x7 support centre constantly monitors both the availability and the quality of service of our hosted platform and not only resolves issues against clearly defined SLAs, but also ensures we address root causes to ensure we continually improve the service we deliver.

LINK WITH IT
There is no requirement for you to take out IT service when considering us for Hosted Telephony but in today’s convergent joined-up world we believe our IT knowledge is increasingly relevant.

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